Concierge Help Chat doesn't work (Chrome Browser)

Popup blockers can and do prevent the Concierge Help Chat page from opening properly. While many popup blockers display an alert and an option to allow the site, Chrome's built-in blocker just causes the link to fail, with no notice. 

If you're a VIP or Elite member using the Google Chrome Browser and you can't access our Concierge Help Chat, the following simple  adjustment may fix it for you.

Go to: chrome://settings/content/popups
There are two ways to unlock Vegas World Concierge Chat:
Option 1: Click the toggle button across from where it says "Blocked (recommended)", switching it to "Allowed"
Option 2: Click ADD across from where it says "Allow" and enter www.vegasworld.com and click the "Add" button.

In either case, close your Chrome browser and restart it for the changes to take effect.

Have more questions? Submit a request

39 Comments

  • 0
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    Fred765

    cwazyBAJAwabbit

    I think we here in the HELP FORUM do a better job than (I refuse to use the word) they are just mods who took on the job because of a poor business deal(designing VW costumes).

  • -1
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    Fred765

    MRS FOXMAVRRICK

    Just to double check, did you CLICK "VEGAS WORLD" on the main VW page? then CLICK "MY PROFILE" and you will see "FRIENDS" on top center? Then CLICK "FRIENDS".?

     

    If after doing so you still don't see your friends, then you should contact VW. CLICK "Submit a request"(top right hand side of this page), fill out the form and submit it.

     

  • 0
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    honeypot

    WHERE CAN YOU GET THE COUPON CODES?

  • 0
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    bettyboops1

    What game is it that has MARIA ,can't find any 4 reel games. What is the deal?

  • 0
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    alan531

    Maria is on nearly ALL the slots today. Try "Muses of Terra".

  • 0
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    Sue446

    sue 446 My computer did a scan last night and I lost 600,000,000 Have tried to go to log out and log on have changed my password three times and ever time I go to help it says password invalid

     

  • 0
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    Todd Z

    Tournament game after game, I do not even once, get the bonus spins.  Sometimes I swear, in a 100 spin tournament, I get over 70 spins without even getting one point.  Am I unlucky or is this just another one of their rip offs?

  • 0
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    Silvana985

    waiting for a reply almost 2 weeks now

  • 0
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    liz beth

    my chat keeps getting turned off. why does this keep happening?

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