Vegas World Connection Problems 12/9

Update: As of 12/9, Vegas World is once again experiencing server issues.  These sorts of problems can cause failures in nearly every portion of the game, including signing in and staying signed in.  We are doing everything possible to get things working correctly.  At this time we have no ETA on the repairs.

If you are contacting Vegas World support about connection problems, sign in problems,  features not loading, or any other issue where the game isn't working as normal, yes, we know!

  • It's not you, it's us.  There's nothing you can do/need to do.
  • We are addressing this problem as quickly as possible.
  • It appears problems are/were particularly bad early on 11/6 (this morning, as I write this.) 
  • The issues have nothing to do with 'new' vs 'old' Vegas World.  Players on both versions of the game are impacted.  

We are currently overwhelmed with Help Tickets regarding these problems, so it may take longer to reply than usual.  

Thanks!

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6 Comments

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    alan531

    Thanks Adam...Glad I saw this before I submitted a ticket! I've been getting disconnected left and right all day. Thought it was my computer. Hope you get it fixed soon.

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    AdamC

    The problems should be largely fixed, but we are still getting fairly regular reports of lingering issues, so don't be surprised by anything today.  

     

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    foolish37

    When will the Poker Table get straightened out?? Cards come backwards and

    then the table freeze's--also signing on all the time is silly---and yes I hit "remember me.

    Thanks

     

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    jlynn1316

    was just wondering if one of the problems reported is what I have having with the games.  On the free spins the game freezes and won't let you spin any more.  I have to go to another game and then come back after a couple of spins in another game.  I have had it happen the most in Jet Setters and Space Girls.  Thanks

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    Mystical 1

    Thank you Adam for the information.

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    ElsaMichaelis

    is it possible it happends for gem offers too? i get often notifications it doesn't find the page while i'm in trailpay.

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