How to Collect your x2 Gem Bonus (or any Coin or Gem Bonus, really!)

Vegas World features a lot of promotions and most of them add bonus Coins, Gems, Charms, or Party Passes to your account.  Some just get added right away, but most require you to open an Email notification in order to collect.  Here's how to find that notice.

 

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The little number in the red circle means you have new notifications.  In this case, one of them is really important. Click the "Vegas World" button to collect those Gems.

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The "Vegas World" button is replaced with the "My Profile" button. Just click in the same spot again to open your profile, and access your Inbox.

 

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Click on the Inbox, still highlighted with your unread notices.  When you read all your notices, that number and red dot vanish. 

 

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Look for "Something special from Maria" for your 2x Gem award. Other promotions may have other titles. 

 

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Once you open the message, the Bonus Gems are immediately added to your account!  

 

IMPORTANT:

  • Players who never open the Email still get the Gems, but only after a 72 hour delay.
  • The bonus Gems apply to all the payment methods found in the Buy Gems section of Vegas World. They do not apply to Membership Gems (Like VIP and Elite) nor to purchases or offers found in the "Free Gems" section. 
  • Gems gifted from one player to another split the Gems.  The player collecting the gift gets the usual number of Gems (not double) and the gifting player gets an equal number of Gems (so that's where the double goes.) 

 

Enjoy and good luck!

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42 Comments

  • 0
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    Queen Nefertiti

    @ alan531. You are wrong. The 30% should be awarded immediately with the rest of the gems that were purchased. 

    @ LADY SECRET Submit a request. Scroll up. Then click on "Submit a Request".

  • 0
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    Queen Nefertiti

    UPDATE: If you haven't received the 30%, you should get it shortly. VW will send you an email. All you have to do is refresh for the 30% bonus gems to be added to your account.

  • 0
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    lorrie4

    I did not get a message from maria for my 2x gems

     

     

  • 0
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    lorrie4

    I did not receive my 2x gems or a message or anything I refreshed my site browser everything  why  didn't I get this message

     

  • 0
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    Beachy

    what do letters AFK mean at a party?

  • 0
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    alan531

    AFK means "Away from keyboard" 

    @QN  That 30% promotion was just for yesterday (Dec 28th). She is saying she didn't get them on DEC.20th. When you bought gems yesterday, they sent you a message in your profile. Read the message and you'll get the 30% extra gems. I did. But it was ONLY for yesterday. Here's what she said:

    LADYS SECRETYesterday at 05:12

    did not recieve my bonus gems after purchase 30% more on dec 20/2018

  • 0
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    Queen Nefertiti

    @ Alan531 Fair enough. I think she made a mistake when entering the date, since there was no 30% promotion on Dec 20.

  • 0
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    alan531

    Right. That's what she most likely did QN. I STILL love you though. lol

  • 0
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    Queen Nefertiti

    Hugz alan

  • 0
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    doc31

    pLEASE COFIRM THAT I AM RECEIVING 5X DAILY COINS

     

  • 0
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    rick4035

    my treasure box will not load? the screen is black 

  • 0
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    alan531

    Is that a question??  We can't help you here. We're all just players. That's a technical problem. Send an email to VW at support@vegasworld.com.  Gl.  :)

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