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Getting Booted

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7 comments

  • mr fixit

    I lost my free sea of richest again please give it back thank you.

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  • Samantha

    mr fixit,

    I took a look at your account, and I'm seeing 4 Free Spins were used today, April 1, 2021.

    Thanks!

    0
  • gr8grm

    Hello, I am experiencing exceptionally long time frames when trying to enter parties, or any games other than poker.  It begins the loading and about 3/4 of the way it stops. I can hear the music from the selected game or party but it never fully loads so that I can access it.  

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  • Samantha

    gr8grm,

    I've created a Help Ticket for you. Let's be sure to keep an eye out for that response soon!

    0
  • Claire 1622

    I signed in for a party with 12 free passes and got booted out before it started but never got the 12 passes back.  I tried to go back in but couldn't find the party.   That was about 9:13 am on 4/24/21.  Thanks.

     

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  • Casey667

    Why does my screen go blank after I’ve been in a party 

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  • Samantha

    Claire 1622,

    If you were disconnected from the party before it started, you weren't charged the 12 Party Passes. 

     

    Casey667,

    Typically, problems like this suggest a player's browser is running low on memory. Make sure you're not running any other apps or web tabs while you're playing Vegas World, and if you have particularly bad problems, try 'refreshing' by signing out of your account and back in before using a feature that's caused you problems. This will reset your browser memory, increasing the chances for a trouble free experience.

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