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Charms Manager

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14 comments

  • baseball man

    My charms disappear and I can't get them back. This started a couple of weeks ago around 7-14-2021.

    0
  • Gary152

    GARY152  I'm having the same problem and don't know what to do.

    0
  • Samantha

    If you are able to send me some screenshots, I'll take a look for you.

    1
  • Darla Dog

    Hi!  Could I ask why 3 jackpots in the top row do not pay out...on  the Meow game???   It happens quite often for me.  Also the kings -4 in a row middle-do not pay out.

     

    Also, when is a charm sale coming up?  Soon?

     

    Thanks!

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  • Darla Dog

    Hi-do I wait for an answer?

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  • Darla Dog

    Yes??

    Did you get my request?

    My screen  shows 3 jackpots now,,,no payout.

     

    thanks

     

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  • Darla Dog

    I do not know how you answer me...maybe an email?

     

    Thanks!

    0
  • Samantha

    Darla Dog, 

    The tiles would need to follow a payline for the game. You can click on the Paytable at the bottom of the screen to see the different paylines. 

    Vegas World doesn't have Charm sales. If you're referring to Gem sales, we don't have estimated dates on when to expect sales, but let's be sure to keep an eye out for the next sale. 

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  • Kiku Kichi

    Here are the screens before and after restart. When I first sign on,  have no treasure box or charms. After restart they are back. Can this be fixed?

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  • Samantha

    Thanks for those screenshots. Do you ever get a message of your Charms loading, or does it just immediately appear as blank?

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  • Kiku Kichi

    No loading message, just blank charm manager (and no Treasure Box). It always comes back after I restart VW.

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  • Samantha

    It's possible the Charm Manager is trying to load your Charms. I've passed this along to our teams so they are aware of this happening.

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  • Jungle Jane

    My ACS Charms do not show the total in charms manager it shows 1. The other 2 digits are cut off. It should show that I have 121 ACS Charms. My total charms are 164.

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  • Samantha

    Our teams are aware of the issue, and this will be fixed very soon. 

    0

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