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6 comments

  • Cat3698

    Played Bronze and Silver.  Lost 2 charms from each.  NOW what?!

    1
  • Samantha

    What happened in the game when those Charms were lost?

    0
  • Sue Bee1

    Right as the spins were done, and the charms were 'floating' to where they go, lost connection to the site.  No loss of connection on computer, though; that was fine and dandy.

    0
  • Samantha

    Sea of Riches determines your rewards as soon as you start the spin. Although connection was lost to Vegas World, those rewards were added to your account and would already be in your Charm Manager when reloading the game.

    Typically, problems like this suggest a player's browser is running low on memory. Make sure you're not running any other apps or web tabs while you're playing Vegas World, and if you have particularly bad problems, try 'refreshing' by signing out of your account and back in before using a feature that's caused you problems. This will reset your browser memory, increasing the chances for a trouble free experience.

    0
  • Sue Bee1

    No other apps going, no low memory.  It’s a new computer!  

    And if my rewards were determined during the spin, why am I still missing the charms?

    0
  • Samantha

    If the Charms do not appear in your active Charms display, they'll go directly to your Charm Manager. I'm not able to look up the exact rewards received from Sea of Riches. 

    0

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