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Sea of riches freezes twice!!

Comments

10 comments

  • Trick Bag

    I had the same problem with Sea of Riches.  It froze at the end of a round and I has 6 more free spins and gems, but it froze and had to reboot and lost everything.  Can this be rectified?

    1
  • Samantha

    When you first start the spin, your rewards are already determined on the Vegas World servers. This includes the rewards from any extra free spins you receive during the spin. Even if Sea of Riches freezes or crashes during the spin, the rewards will still be added to your account, and they'll be there when you refresh the page.

    0
  • Cat3698

    No, it doesn’t.  This JUST happened to me....lost 40 thou in coins (I know what I had, stayed the same).  I also DID NOT get the hot chocolate charm, or cola charm—I still have an odd number of cola charms.

    0
  • Si1

    Sorry Samantha but your wrong as Cat3698 said. If I had got what was owed I wouldn't have even bothered to say it froze. 

    I know nothing will be done but thought I'd put it out there so you/people would know it's happening and it can be fixed. I have no idea how many people read the help section, this was my first time because this has happened before and now your seeing other people saying the same thing and I can guarantee you that Trick Bag would say he didn't recieve anything either.

    Not being rude but it sounds like another 'fob people off' quote.

    0
  • Samantha

    If you'd like to send screenshots of what you're experiencing, I'd be happy to look at them for you. Without screenshots, I'm not able to see what you're seeing. 

    Please note, if you elect to send screenshots, they will have to show the current time the screenshot is taken.

    1
  • Cat3698

    All I would be sending is a screen shot of my computer, so wouldn’t help.

    0
  • AZ2019

    I Have lost spins, gems, charms, and coin, and no Samantha, they do not get credited, very frustrating, ready to give up on Vegas World.

     

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  • Diggery

    Received 5 free attempts with Gold Sea of Riches.  The last two attempts bombed and I lost spins. I will look forward to you rectifying this.  Thank You - Diggery 

    0
  • Samantha

    Diggery,

    Your rewards would have already been determined on the Vegas World servers and would have been added to your account when you reloaded the game.

    0
  • Diggery

    There was no reload of missed spins (Rewards).  No free spins are showing and the Gold Sea of Riches is requesting 100 Gems.  This is not working as you suggested.  Diggery

     

    0

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