AdamC

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Recent activity by AdamC Recent activity Votes
  • Official comment

    If you were due Charms, you got them.  Either they were added before the game failed or it failed before you bought them and you weren't charged.  That's true for all Vegas World purchases, so nobo...

  • Official comment

    As there is no benefit to the player having us deactivate accounts, we recommend players who are done with Vegas World simply abandon their accounts.  The result is essentially the same as having u...

  • Official comment

    We can't make your connection or your set-up more reliable than it already is, so it's likely the problems you're experiencing will continue unless you make some changes.  Memory and internet conne...

  • Official comment

    Vegas World switched from a lifetime limit for incomplete game refunds to a monthly limit.  Players who had long since used up their refund limit started getting them again.  If the game you are pl...

  • Official comment

    Your VIP has not been activated, which suggests you were given a VIP Pass that still needs to be activated.  Here's how to activate a VIP or Elite Pass:  1. Go to the Outfits section of your profil...

  • Official comment

    There are no serious problems with Vegas World and there have been none for a long time.  As such our responses to players experiencing problems tend to be on the side of "check your internet conne...

  • Official comment

    We currently think a Chrome update is the most likely explanation for everyone's troubles, but as we haven't seen the slowness first hand, that's still just a guess.   Here's what we suggest:   htt...

  • Official comment

    Many players are reporting this, but all of Flowplay's games are running normally in every way we can see and measure.  My best guess is windows updates, browser updates or lag from overtaxed inter...

  • Official comment

    Vegas World has been and continues to run normally on our end. Since we don't control how fast Vegas World runs on anyone's individual system, players experiencing problems regarding the speed the ...

  • Official comment

    We're still looking into why Jewels of Osiris crashes for some players occasionally.  Each update players should see this less and less.  Like the Casino World slot games, each wager is either plac...